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Give the next visit a beginning.

A clear menu, a useful live update and a thoughtful reply are good reasons to stay connected.

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The first visit

Tried something new. Kept a little record.

A second visit says something.

A return is based on a previous recorded visit, not a guess or a hidden customer dossier.

An illustrated journal example, not a screen from the app.

Tell followers when you are serving.

Following is free, for you and for them. When you start your shift, people who follow your truck get a notice in the app that you are serving, so keep the update true: tap Start shift when the window opens and Close shift when it shuts.

A reply is a real conversation.

Read the visit and review before replying under the truck identity. Answer the person’s point in your own voice. A visit is not automatic praise, and access to a review does not grant permission to market to someone elsewhere.

Read the number with its meaning.

A returning customer in the daily report checked in that day and had checked in at the same truck before. That is a specific observation. It does not prove a campaign caused the visit, or that every visitor bought food.

Build regulars with permission.

Regulars come from real visits and people’s own choices. Laff shows you how many come back; it doesn’t hand you their contact details or let you message them outside the app.

Got a truck? Let’s begin.