Let’s get you there.
Find the right next step for your account, a visit or your truck’s working day.
6 topics
Access your account
Signing in, getting back into your account, and what to do when your truck doesn’t show up.
Understand a truck’s live location
Live now, paused or closed, and why directions sometimes disappear.
Check in and build your ranking
How to check in at a truck, say how it was and build your own ranking.
Change a menu or availability
Mark a dish sold out for today or change the menu for good, and what to do when a save fails.
Recover from a connection problem
What to do when a save hangs or the connection drops, without doing anything twice.
Privacy, account information and support
Where to ask about your account or your data, and what to send with it (and what never to send).
Why you see what you see.
How the map orders trucks, and why your ranking is yours alone.
How Laff decides what you seeStill need a hand?
Tell us what you were trying to do and what appeared on screen. Do not send passwords or verification codes.
Contact support