Skip to content
Laff
Menu
Help

Recover from a connection problem

What to do when a save hangs or the connection drops, without doing anything twice.

Wait for Laff to confirm.

A change counts only once Laff confirms it, whether it’s a menu save, a sold-out mark or your shift. If the network is slow, wait for the screen to say it’s done rather than pressing again: a second press can repeat a step.

  1. Look at the change: is it still sending, did it fail, or is it done?
  2. Check your connection, then use the retry the screen offers.
  3. Still not sure? Note what you changed and when, and contact support before doing it again.
Read the service flowStill stuck? Contact support